| 摘要: |
| 目的 关爱老年人身体健康，设计适合老年人使用的医疗APP。方法 提出基于SHERPA和失效模式与效应分析（FMEA）的方法，先成立专家小组绘制医疗APP层次任务分析图，进行SHERPA分析，随后运用失效模式与效应分析找出APP潜在失效模式，计算风险优先数值，然后针对需要改善的失效模式进行设计改良，最终对改良后的APP进行结果验证。结论 将SHERPA和FMEA方法应用于老年人医疗APP，可以对任务的每一步骤进行错误预测，尽早发现问题，采取改善措施，体现了对老年人的人性化关怀，使他们在操作过程中获得良好的交互体验。 |
| 关键词: 交互设计 SHERPA FMEA 医疗APP 老年人 |
| DOI：10.19554/j.cnki.1001-3563.2019.04.035 |
| 分类号:TB472 |
| 基金项目:教育部人文社会科学研究青年基金项目（15YJCZH245） |
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| Interaction Design of the Elderly Medical APP Based on SHERPA and FMEA |
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XU Ruo-fei, LI Yong-feng, ZHU Li-ping
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Jiangsu Normal University, Xuzhou 221116, China
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| Abstract: |
| The work aims to care for health of the aged, and to design the medical APP that is suitable for the elderly people to use. Failure Mode and Effects Analysis based on SHERPA analysis was put forward. Firstly, an expert group was established to make the graph of Hierarchical Task Analysis used in the medical APP. Then, Failure Mode and Effects Analysis was used to find out the potential Failure Mode of the APP, and to calculate Risk Priority Number. The Mode which was needed to be reformative was improved. Last, the result of the improved APP was verified. SHERPA and FMEA are applied in the elderly-use medical APP to predicate mistakes that may appear in every step of a mission. This is helpful for detecting problems, and taking steps to deal with the problems, which demonstrates the humanitarian care for aged people, and can make them acquire a benign interactive experience when using the APP. |
| Key words: interaction design SHERPA FMEA medical APP the elderly |
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