| 摘要: |
| 目的 理清用户体验和体验设计的概念缘起、问题情境和学科逻辑。方法 通过比较哲学、经济学、人机交互和设计学中与“体验”相关的概念，比较可用性、用户体验和体验设计的术语内涵，探讨用户体验和体验设计的学科逻辑；通过回顾国内外相关研究成果，梳理用户体验和体验设计的研究脉络。结论 人机交互领域中从可用性到用户体验的脉络清晰可见，但设计学则从回应“体验经济”的“体验设计”、到受用户体验强烈影响的“用户体验设计”，近来正回归“体验设计”。研究动向上，用户体验研究完成了从要素到系统、从维度到深度的不断探索，正在突破“一个体验”，迈向更为广阔和深入的“体验设计范式”。 |
| 关键词: 体验 用户体验 体验设计 体验范式 |
| DOI：10.19554/j.cnki.1001-3563.2018.20.011 |
| 分类号:TB472 |
| 基金项目:国家社科基金艺术学一般项目（15BG88）；广东省社会科学研究基地“设计科学与艺术中心”资助项目 |
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| On Experience Design: Context of Problems, Logic of Disciplines and Trend of Theories |
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HU Fei, JIANG Ming-yu
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School of Art & Design, Guangdong University of Technology, Guangzhou 510090, China
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| Abstract: |
| The work aims to clarify the origin of concepts, context of problems and logic of disciplines on user experience and experience design. By comparing the concepts related to "experience" from philosophy, economics, human-computer interaction and design science, the term connotation of usability, user experience and experience design was compared, and the logic of disciplines of user experience and experience design was discussed. By reviewing the related research achievements at home and abroad, the research context of user experience and experience design was sorted out. The context is very clear in the field of human-computer interaction from usability to user experience. However, from responding to the "experience design" of "experience economy" to the "user experience design" strongly influenced by user experience, the design science has been returning to the "experience design" recently. In the research trend, the user experience research has completed the continuous exploration from the elements to the system, from the dimensions to the depth, and is breaking through "an experience" and moving towards a broader and deeper "experience design paradigm". |
| Key words: experience user experience experience design experience paradigm |
