| 摘要: |
| 目的 探究老年人参与式的慢性病社区医疗服务设计方法及流程。方法 以老年慢性病的社区医疗为背景，结合用户参与模式从服务设计的层面对社区医疗的设计方法及设计流程进行探讨。结果 得出在用户参与模式指导下的服务设计方法及流程，并以老年慢性病的社区医疗为背景进行方法探究。结论 通过用户参与模式的社区医疗服务设计理论框架的建立，提高了服务设计过程中的用户参与度，通过引导老年人参与到慢性病社区医疗的服务设计过程中，提高社区医疗服务的合理性和设计结果的适用性，为相关领域的服务设计活动提供了可借鉴的理论依据和参考。 |
| 关键词: 用户参与 服务设计 老年慢性病 社区医疗 |
| DOI：10.19554/j.cnki.1001-3563.2018.12.037 |
| 分类号:TB472 |
| 基金项目:河北省社会科学基金项目基层社区“智慧养老”建设与改造研究（HB16SH019） |
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| Service Design Methods of Participatory Community Health Caring about Senile Chronic Disease |
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ZHANG Xiao, XU Xiao-yun, LI Jie, YANG Ai-hui, YANG Dong-mei
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Hebei University of Technology, Tianjin 300400, China
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| Abstract: |
| It aims to investigate the service design methods and process of participatory community health caring about the senile chronic disease. Taking the community health care for the senile chronic disease as the background, combined with the mode of user participatory, it discusses the design methods and design process of community health care from the perspective of service design. It obtains the method and process of service design under the guidance of the mode of user participatory, and explores the community health care for the senile chronic disease. Through the establishment of theoretical framework of service design for user participatory community health care, it will improve the user participatory in the process of service design. By guiding the elderly to participate in the process of service design for chronic diseases community health care, it improves the rationality of community health care and the application of the design result. It provides a theoretical basis and reference for the service design activities in related fields. |
| Key words: user participatory service design senile chronic disease community health care |
