| 摘要: |
| 目的 为解决老年用户智能轮椅产品设计中缺乏人性化、用户需求模糊等问题，提出一种集成Kano/AHP/TOPSIS模型(KAT)的老年智能轮椅产品设计方法。方法 本研究将KAT模型应用于智能轮椅设计研发中，首先通过观察、用户访谈、市场调研等渠道获得17项老年用户需求，并运用Kano模型将其划分为不同属性;其次，引入AHP法求解不同属性用户需求权重值，明确如厕方便、舒适性、健康检测、遮阳(遮雨)棚、远程控制和按摩为重要用户需求，依此进行方案构思及设计;最后，采用TOPSIS法对设计方案进行综合评价，得出最佳设计方案。结果 集成Kano/AHP/TOPSIS的老年智能轮椅产品设计模型可更准确地分析用户需求属性及权重，规范后续设计方案评价过程。以智能轮椅概念设计为例，最终输出的方案适用性程度较高，可极大提高用户满意度。结论 KAT模型在老年智能轮椅产品设计中具有可行性，可为同类老年智能轮椅产品的研发提供设计路径。 |
| 关键词: 用户需求 老年用户 智能轮椅 产品设计 Kano/AHP/TOPSIS |
| DOI：10.19554/j.cnki.1001-3563.2025.02.028 |
| 分类号: |
| 基金项目:衔接第二课堂的艺术硕士工作室教学模式改革与研究(JGY2021086) |
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| Design Path of Intelligent Wheelchair Products for the Elderly Integrated with Kano/AHP/TOPSIS |
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YE Dehui1, TAO Chunliang1, DUAN Dong2
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(1. Guilin University of Electronic Technology, Guangxi Guilin 541004, China;2. Liuzhou Institute of Technology, Guangxi Liuzhou 545006, China)
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| Abstract: |
| To solve the problems such as lack of humanization and fuzzy user needs in the design of intelligent wheelchair for elderly users, the work aims to propose a design method of intelligent wheelchair for elderly users integrated with Kano/AHP/TOPSIS (KAT) model. KAT model was applied to the design and development of intelligent wheelchair. Firstly, 17 needs of elderly users were obtained through observation, user interview, market research and other channels, and Kano model was used to divide them into different attributes. Secondly, the AHP method was introduced to solve the weight value of user needs of different attributes, and it was clear that toilet convenience, comfort, health detection, shade (rain) shed, remote control and massage were important user needs, according to which the scheme was conceived and designed. Finally, TOPSIS method was used to evaluate the design scheme comprehensively, and the best design scheme was obtained. The product design model integrated with Kano/AHP/TOPSIS of intelligent wheelchairs for the elderly could more accurately analyze the attributes and weights of user needs and standardize the evaluation process of subsequent design schemes. With the conceptual design of intelligent wheelchairs as an example, the final output scheme had a high degree of applicability and could greatly improve user satisfaction. KAT model is feasible in the design of intelligent wheelchair products for the elderly, and can provide a design path for the research and development of similar intelligent wheelchair products for the elderly. |
| Key words: user needs elderly users intelligent wheelchair product design Kano/AHP/TOPSIS |
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