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基于Kano-Pugh的手部康复训练产品设计实践
张晓轩,陈香
江南大学,江苏 无锡 214122
摘要:
目的 为提高手功能障碍患者手部康复训练过程中的趣味性与使用体验,探究针对手部康复训练活动的产品设计策略。方法 调研分析现有手部康复训练产品的使用感受及需求,提取相关功能要素,并基于Kano模型对用户需求进行分析与提取,得到需求要素的权重排序,明确重点需求与产品特征;基于Pugh决策矩阵,从用户需求要素和用户体验等角度评估筛选初步概念方案,经优化得到最终方案。结果 利用Kano模型与Pugh决策矩阵分析评估手部康复训练产品设计要素,并在此指导下筛选出合理的创新设计方案,使得最终设计产出在操作模式、功能模块、使用体验等方面得到提升。结论 将Kano-Pugh应用于手部康复训练产品设计流程,可以合理挖掘用户需求、评估产品设计方案,也为相似类型的康复训练产品提供开发与优化思路。
关键词:  Kano模型  Pugh  产品设计  用户体验
DOI:10.19554/j.cnki.1001-3563.2024.22.008
分类号:
基金项目:江苏省社会科学基金资助项目(21YSD018)
Hand Rehabilitation Training Product Design Practice Based on Kano-Pugh
ZHANG Xiaoxuan, CHEN Xiang
(Jiangnan University, Jiangsu Wuxi 214122, China)
Abstract:
In order to improve the fun and experience of hand rehabilitation training for patients with hand dysfunction, the work aims to explore the product design strategies for hand rehabilitation training activities. The experience and needs of existing hand rehabilitation training products were investigated and analyzed, the relevant functional elements were extracted, and the user needs were analyzed and extracted based on the Kano model to obtain the weighting order of the need elements, and clarify the key needs and product features. Based on the Pugh decision matrix, the initial conceptual plan was evaluated and screened from the perspectives of user need elements and user experience, and then optimized to obtain the final plan. By combining the Kano model with the Pugh decision matrix, the design elements of the hand rehabilitation training product were analyzed and evaluated, and the reasonable innovative design plans were screened under this guidance, so that the final design output could be improved in terms of the operation mode, functional modules, and user experience. The application of Kano-Pugh to the design process of hand rehabilitation training products can reasonably explore user needs, evaluate product design plans, and provide ideas for the development and optimization of similar types of rehabilitation training products.
Key words:  Kano model  Pugh  product design  user experience

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