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基于Kano-QFD的适老化卫浴产品设计研究
周红宇,王嘉伦
湖北工业大学,武汉 430070
摘要:
目的 提升智能化卫浴产品适老化程度,增加老年用户产品使用满意度。方法 以Kano模型与QFD质量功能展开集成方法辅助设计决策为主,人机研究与用户行为状态分析为辅。使用问卷调查法挖掘用户需求,对获取的用户需求进行重要度量化,并进行重要度修正,辅助构建老年卫浴产品QFD质量屋,结合辅助方法,最终完成适老化卫浴产品设计实例;最后使用JACK仿真分析对输出方案进行人机舒适度验证分析。结果 通过Kano–QFD模型结合辅助方法的设计思路能更加精确定位用户需求,产出方案具有较高的适老化程度,较好地提升了用户满意度。结论 提出整合Kano–QFD模型及人机数据与行为状态分析辅助设计的方法,对智能卫浴产品的适老化设计过程优化与产品实际输出,具有一定的参考价值。
关键词:  Kano模型  质量功能展开(QFD)  卫浴产品  适老化设计  智能化产品
DOI:10.19554/j.cnki.1001-3563.2023.04.018
分类号:TB472
基金项目:
Design of Elderly-oriented Bathroom Products Based on Kano-QFD
ZHOU Hong-yu, WANG Jia-lun
(Hubei University of Technology, Wuhan 430070, China)
Abstract:
The work aims to improve the elderly-orientation degree of intelligent bathroom products and increase the satisfaction of elderly users. Kano model and QFD quality function deployment were integrated to assist design decision-making supplemented by human-machine research and user behavior state analysis. The questionnaire survey method was used to mine the user needs. The importance of the obtained user needs was quantified and corrected to assist in the construction of QFD house of quality of elderly-oriented bathroom products. Combined with the auxiliary method, the design example of elderly-oriented bathroom products was finally completed. Finally, JACK simulation analysis was conducted to verify and analyze the man-machine comfort of the output scheme. Through the Kano QFD Model, and in combination with the design idea of the auxiliary method, the user needs can be positioned more accurately. The output scheme was highly suitable for the elderly and had a great effect on improving user satisfaction. The method of integrating Kano QFD Model and man-machine data and behavior state analysis aided design is put forward, which has a certain reference value for the optimization of elderly-oriented design process and the actual output of intelligent bathroom products.
Key words:  Kano model  quality function deployment (QFD)  bathroom products  elderly-oriented design  intelligent products

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