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基于模糊Kano模型的模块化办公收纳产品设计
邓卫斌,张芷君,王倩
湖北工业大学,武汉 430068
摘要:
目的 通过对办公空间中模块化办公收纳产品设计的研究,从使用人群的需求出发,对用户需求进行有效分析,为使用人群创造出兼具实用性和趣味性的办公收纳产品,为模块化办公收纳产品的设计提供针对性的建议,让模块化办公收纳产品更符合用户预期和市场需求。方法 在前期调研的基础上建立模糊Kano模型,按照5种不同属性对用户需求进行分类,通过计算Better-Worse系数对不同类型的需求属性进行排序,随后将有效数据引入模块化设计方法中,为模块化办公收纳产品设计的功能模块划分与构建提出相应的解决方案。结果 发现用户对模块化办公收纳产品的灵活性、趣味性具有强烈需求,同时希望增加实用性功能。结论 将模糊Kano模型应用于模块化办公收纳产品设计中能有效提高用户满意度,提高模块化办公收纳产品的市场竞争力。
关键词:  收纳产品  模糊Kano模型  用户满意度  模块化
DOI:10.19554/j.cnki.1001-3563.2022.14.011
分类号:TB472
基金项目:教育部产学合作协同育人项目(201602031001)
Modular Office Storage Product Design Based on Fuzzy Kano Model
DENG Wei-bin, ZHANG Zhi-jun, WANG Qian
(Hubei University of Technology, Wuhan 430068, China)
Abstract:
The paper aims to create practical and interesting office storage products for users and provide targeted suggestions for the design of modular office storage products through the study of modular office storage products in the office space, with starting from the needs of users, to make the modular office storage products more in line with user expectations and market demand.On the basis of preliminary investigation, fuzzy Kano model is established to classify user needs according to five different attributes, and Better-Worse coefficient is calculated to rank different types of demand attributes. Then the effective data is introduced into the modular design method to put forward the corresponding solution for the functional module division and construction of modular office storage product design. It is found that users have a strong demand for flexibility and interestingness of modular office storage products, and they also hope to increase practical functions.Applying the fuzzy Kano model to the design of modular office storage products can effectively improve user satisfaction and enhance the market competitiveness of modular office storage products.
Key words:  storage product  fuzzy Kano model  user satisfaction  modular

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