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| 优化用户体验的语言学习类APP设计研究 |
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刘燠昕,王峰
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江南大学，无锡 214122
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| 摘要: |
| 目的 探究如何提升语言学习类APP的用户体验。方法 从用户体验的理论出发，将唐纳德•诺曼的情感化设计中本能层、行为层、反思层作为产品开发策略的基础，映射到语言学习类APP产品开发中，探讨语言学习类APP产品设计在不同层次设计范畴中的相互关系，并总结其设计方法。通过调研当代学习者的行为和心理特征，以市面现有语言学习类产品为例，总结分析该类APP用户在使用中与产品的接触点，探讨优化当代用户对该领域产品的用户体验，提高产品的用户满意度。结论 通过本能层、行为层、反思层三个不同层次的设计方法，总结出合理的开发策略和产品交互模式。旨在为设计优良用户体验的语言学习类APP提供新的思路和视角，增强用户粘性，提高产品竞争力。 |
| 关键词: 交互设计 用户体验 语言学习类APP 情感化设计 |
| DOI：10.19554/j.cnki.1001-3563.2021.04.013 |
| 分类号:TB472 |
| 基金项目: |
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| Design of Language Learning APP to Optimize User Experience |
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LIU Yu-xin, WANG Feng
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(Jiangnan University, Wuxi 214122, China)
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| Abstract: |
| The work aims to explore the methods on improving the user experience of language learning APPs. Starting from the theory of user experience, the instinct layer, behavior layer, and reflection layer in Donald Norman’s emotional design were taken as the basis of product development strategy and mapped to language APP in the product development, to explore relationship between the APP product design at different levels, and summarize its design methods. By investigating the behavior and psychological characteristics of contemporary learners and taking existing language learning products on the market as an example, the contact points of such APP users in use were summarized and analyzed to discusse the optimization of user experience of contemporary users on products in this field, and improve the user satisfaction of products. Rational development strategy and product interaction mode are summarized through the design methods of instinct, behavior and reflection. It aims to provide new ideas and perspectives for language learning apps to be designed with excellent user experience, enhance user stickiness, and thus improve product competitiveness. |
| Key words: interaction design user experience language learning APP emotional design |
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