| 摘要: |
| 目的 将科技馆数字化信息平台作为研究对象，系统性、多维度地去分析其存在的价值及意义。针对科技馆数字化信息平台的需求进行相关的分析及研究，计算、分析出需求的权重，通过需求与功能的映射关系设计系统的功能模块，构建科技馆数字化信息平台服务系统模型。方法 以产品服务系统设计思维为指导，结合相关方法，利用访谈法及服务蓝图，针对科技馆的管理者及游客的需求进行分析，运用层次分析法，对科技馆数字化信息平台关键需求计算权重。结果 通过分析筛选，按降序排列获得最底层各元素在总目标中的需求重要度，从而建立起价值域与平台功能域的映射关系，进而获得平台的功能模型。结论 通过定性与定量相结合的方式分析和计算需求，构建了科技馆数字化信息平台服务系统模型，为科技馆信息化平台的创新设计、游客参观场景的优化提供了理论支撑，并在设计方法上具有一定的参考价值。 |
| 关键词: 数字化信息平台 服务蓝图 层次分析法 产品服务系统设计 |
| DOI：10.19554/j.cnki.1001-3563.2020.18.027 |
| 分类号:TB472 |
| 基金项目: |
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| Design of Digital Information Platform Service System in Science and Technology Museum |
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XIONG Wen-bin, YANG Qin
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Guizhou University, Guizhou 550025, China
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| Abstract: |
| The work aims to analyze and study the requirements of the digital information platform in science and technology museum, calculate and analyze the weight of the requirements, design the functional modules of the system through the mapping relationship between the requirements and functions, and construct the service system model of the digital information platform service system in science and technology museum by taking the digital information platform of science and technology museum as the research object and systematically analyzing the value and significance of its existence in multiple dimensions. Guided by the design thinking of product service system and combined with relevant methods, the needs of the managers and tourists of science and technology museum were analyzed by interview method and service blueprint, and the weight of the key needs of the digital information platform of science and technology mu-seum was calculated by analytic hierarchy process. Through analysis and screening, the requirement importance degree of each element at the lowest level in the overall target was obtained in descending order, so as to establish the mapping re-lationship between the starting price range and the platform function domain, and then obtain the platform function model. Through qualitative and quantitative analysis and calculation requirements, a service system model of the digital infor-mation platform of science and technology museum is constructed, which provides theoretical support for the innovative design of the digital information platform of science and technology museum and the optimization of tourists’ visiting scenes, and has certain reference value in the design method. |
| Key words: digital information platform service blueprint analytic hierarchy process product service system design |
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