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面向社群协作的社区老龄幸福感服务创新设计
陈朝杰, 贺奕, 郑康杰, 王伊帅, 陈奕冰
广东工业大学,广州 510090)
摘要:
目的 将社群协作理念应用于社区养老服务中,探究老龄相关社群构建与场所营造的策略,通过创新服务模式来满足老龄群体的幸福感需求。方法 运用参与式研究方法针对社区老龄幸福感需求展开调研;遵循Censydiam需求动机分析模型,归纳用户康乐行为特征和挖掘隐藏情感需求,聚类得出社交驱动型、休闲驱动型、兴趣驱动型和价值驱动型四种类型老年人,并以需求为导向探索设计机会点。 结果 通过社区老龄需求分析,得出粘性社群、增强协作与提升幸福感社群服务设计策略,结合利益相关者分析,构建社区与社群结合的老龄兴趣型社群服务系统并为其营造相关场所。结论 通过原型测试发现,以社群开展协作能有效提高社区老龄的参与感和自我实现感进而增强老龄福祉,为社区老龄幸福感设计活动提供可借鉴的理论依据和新的参考思路。
关键词:  社群协作  社区养老  幸福感
DOI:10.19554/j.cnki.1001-3563.2020.14.013
分类号:TB472
基金项目:2019年度国家社科基金艺术学一般项目(19BG099)
Community Elderly Well-being Service Innovation Design towards Community Collaboration
CHEN Chao-jie, HE Yi, ZHENG Kang-jie, WANG Yi-shuai, CHEN Yi-bing
Guangdong University of Technology, Guangzhou 510090, China
Abstract:
The work aims to apply the community collaboration concept in the community elderly service, explore the strategies of community construction and place building related to aging, and meet the well-being needs of the elderly with innovative service model. The participatory research was conducted to investigate the well-being of community elderly. The elderly’s recreational behavior characteristics were summarized and the hidden emotional needs were dug by following the Censydiam need motivation analysis model tocluster out four types of users: social-driven, leisure-driven, interest-driven and value-driven, and design opportunities were explored based on the needs of the elderly. The needs of the community elderly were analyzed to obtain the community service design strategies of cohesive community, enhancing collaboration and promoting well-being. An elderly interest-based community service system integrated with residential community and communities was constructed and its relevant place was built based on the stakeholder analysis. The prototype test shows that, the sense of participation and self-fulfillment of the community elderly can be effectivelyimproved through community collaboration, and then their well-being is enhanced. It provides a theoretical basis and new reference for the design activities in community elderly well-being field.
Key words:  community collaboration  community elderly service  well-being

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