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移情设计在乐龄游戏设计中的应用研究
李芳宇1, 尹鑫渝1, 韩挺2
1.西南交通大学,成都 611756;2.上海交通大学,上海 200030
摘要:
目的 寻求用户与开发人员之间的交互方式,使老年人与游戏产品之间产生情感纽带,更容易接受并使用乐龄游戏,也为后续展开乐龄游戏研究提供有益的借鉴。方法 作为人类中心设计分支的移情设计,是研究老年人通过“说”、“做”、“想”3种表达方式所呈现内容的重要手段,利用行为观察和轨迹记录、探测包和座谈会等工具与方式,对移情设计方法的三步骤,即移情观察、寻求用户参与和体验设计原型,进行用户研究及数据分析,再提取重要故事情节并搭建原型作为角色扮演的基础。结果 通过对移情设计方法的总结,梳理出基于移情理论的乐龄游戏设计流程及原则。运用所梳理的设计流程和方法,设计应用于乐龄麻将的游戏产品,并进行界面设计。结论 移情设计在一定程度上能够提高乐龄游戏带给老年人的幸福指数。
关键词:  移情  乐龄游戏  情感  乐龄麻将  幸福指数
DOI:10.19554/j.cnki.1001-3563.2019.12.007
分类号:TB472
基金项目:教育部人文社会科学研究项目规划课题(17YJAZH029)
Application of Empathy Design in the Design of Ageing Games
LI Fang-yu1, YIN Xin-yu1, HAN Ting2
1.Southwest Jiaotong University, Chengdu 611756, China;2.Shanghai Jiaotong University, Shanghai 200030, China
Abstract:
The work aims to seek the way of interaction between users and developers and enable the emotional bond to be generated between the elderly and the game products, so that it is easier for the elderly to accept and use the ageing game, and also provides useful reference for the subsequent development of the ageing game research. The empathy design as a branch of the human center design was an important means to study the content presented by the elderly users through the three expressions of "speak", "do", and "think". Tools such as behavior observation and track record, probe package and symposium, as well as ways were used for user research and data analysis of the three steps of empathy design method, i.e. empathy observation, seeking user participation and experience design prototype, and then to extract important story plots and build prototypes as the basis of role play. Through the summary of the empathy design method, the design process and principles of the ageing game based on empathy theory were sorted out. The game products applied in senior age mahjong was designed by applying the sorted design process and methods, and the interface was designed. Empathy design can improve the happiness index of the elderly brought by the ageing games to a certain extent.
Key words:  empathy  ageing game  emotion  senior age mahjong  happiness index

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