| 摘要: |
| 目的 通过分析当前地铁换乘过程中存在的问题，从交互设计角度提出新型地铁换乘APP服务系统设计想法，切实提高用户出行效率和换乘体验。方法 以武汉地铁2号线洪山广场站换乘视觉引导系统为研究对象，分析了现有的地铁换乘APP服务系统的问题，调研了大量用户实地换乘的切身体验与问题。从用户、行为、场景、技术等4个方面提升和改良现有地铁换乘APP服务系统，运用了增强现实技术并结合实时定位，为用户换乘时规划线路和提供实时线路引导，提高换乘效率。结论 寻找提高地铁内换乘体验和效率的解决方法必须从深入分析交互设计构成要素入手，充分考虑用户群在地铁环境内的换乘行为与目标需求，才能设计出高效的换乘服务系统设计方案。 |
| 关键词: 地铁换乘 APP服务系统 设计元素 视觉化方案 |
| DOI：10.19554/j.cnki.1001-3563.2018.12.025 |
| 分类号:TB472 |
| 基金项目:地方高校国家级大学生创新创业训练计划项目（201610523005）；湖北美术学院工业设计专业自主提升项目（201701） |
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| Innovation Design of Transferring Service System Based on Wuhan Hongshan Square Station |
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LI He-sen, HONG Sheng-jia
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Hubei Institute of Fine Arts, Wuhan 430205, China
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| Abstract: |
| Based on the existing problems during the subway transfer, from the perspective of professional interaction design, a new subway transfer APP service system design idea is proposed to improve user travel efficiency and transfer experience. Taking the Wuhan Hongshan Metro Line 2 transfer station visual guidance system as the research object, the existing metro transfer APP service system is analyzed. A large number of user experience and problems in field transfer have been investigated. The existing subway transfer APP service system is improved and improved from 4 aspects, such as user, behavior, scene, technology and so on. The augmented reality technology and the real-time positioning is used to plan the line and provide real-time line guidance for the user to transfer, and improve the transfer efficiency. Finding solutions to improve transit experience and efficiency in the MTR must start with an in-depth analysis of the elements of the interaction design, and effectively consider the target requirements and transfer behavior of the users in the subway, which can design an efficient design of transfer service system. |
| Key words: metro transfer APP service system interaction design visual program |
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