| 摘要: |
| 以交互在各类设计产品中的影响为基础， 分析了使用产品的 2种用户 （初级用户和中间用户） 的划分方法和这2种用户使用产品时的方式、 特点。以此为依据， 同时分析了多种现有产品提供帮助的方法， 结合用户的行为方式和认知模型深入分析并阐述了为初级用户和中间用户提供帮助的方法， 并且证明了此种帮助的可能性与合理性。 |
| 关键词: 交互 初级用户 中间用户 帮助 |
| DOI： |
| 分类号:TB472 |
| 基金项目: |
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| Study on the Methods Offering Help to the Beginner and the Intermediate User |
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WANG Miao
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Jiangnan University，Wuxi 214122，China
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| Abstract: |
| On the basis of influence of interaction in all kinds of product, it analyzed the methods of distinguishing the beginner and the intermediate user, combined with the way and characteristic when they use product. According to all above, it analyzed the method helping user which lots of product offered in the mean time. Combined with the way of act and the cognitive model, it in-depth analyzed and elaborated the way in offering help to the beginner and the intermediate user, proved the possibility and rationality of this kind of help. |
| Key words: interaction beginner intermediate user help |
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