引用本文:由芳,张景卉,张俊,邓惠君,刘雨佳.智能汽车中基于信任的接管系统交互设计[J].包装工程,2021,42(6):20-28.
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智能汽车中基于信任的接管系统交互设计
由芳1,2,张景卉1,张俊1,3,邓惠君1,刘雨佳1,3
1.同济大学 艺术与传媒学院,上海 201804;2.中山大学 深圳研究院,深圳 518057;3.同济大学 设计创意学院,上海 200092
摘要:
目的 以Level 3级别自动驾驶汽车的接管系统作为主要研究对象,探究HMI设计对驾驶员在典型接管场景下的驾驶信任度的影响。方法 采取了文献查阅、案例研究、理论分析、用户研究、系统设计、实验评估等研究方法,基于驾驶信任度的理论模型,设计典型驾驶场景下的人机交互界面,增加驾驶员对接管系统的信任度,提高使用Level 3自动驾驶的安全性和舒适性。对HMI设计方案制作了关键原型和效果图,并在模拟驾驶器上进行了设计验证。结果 对方向盘进行灯带变化设计和中控信息基于信任的透明度设计,有效提高了接管场景下人对自动化系统的信任度,并提高了接管效率和用户满意度。结论 信任度是在用户与产品交互的过程中不断发展变化的,HMI设计应该考虑在交互过程中人机信任的因素。
关键词:  汽车HMI设计  Level 3自动驾驶  信任度  接管系统
DOI:10.19554/j.cnki.1001-3563.2021.06.004
分类号:TB472
基金项目:国家重点研发计划项目(2018YFB1004903)、国家社科基金后期资助项目(19FYSB04);百度Apollo(wz0060020192097);上海汽车工业科技发展基金(1717);同济大学第十二期精品实验项目(0600104086);2020年同济大学研究生教育研究与改革项目(2020JC35);深圳市协同创新科技计划-国际科技合作项目(GJHZ20190823164803756)
Interaction Design for Trust-based Takeover Systems in Smart Cars
YOU Fang1,2, ZHANG Jing-hui1, ZHANG Jun1,3, DENG Hui-jun1, LIU Yu-jia1,3
(1.College of Art and Media, Tongji University, Shanghai 201804, China;2.Shenzhen Research Institute, Zhongshan University, Shenzhen 518057, China;3.College of Design and Innovation, Tongji University, Shanghai 200092, China)
Abstract:
Using the takeover system of Level 3 autonomous vehicles as the main research object, the paper investigates the effect of HMI design on driver’s driving trust in typical takeover scenarios. Research methods such as literature review, case study, theoretical analysis, user study, system design, and experimental evaluation were adopted to design the human-computer interaction interface under typical driving scenarios based on the theoretical model of driving trust, to increase the driver's trust in the takeover system, and to improve the safety and comfort of using Level 3 autonomous driving. Key prototypes and effect drawings were produced for the HMI design solution, and the design was verified on the simulated driver. The light-band change design for the steering wheel and the trust-based transparency design for the central control information effectively improve human trust in the automation system in the takeover scenario, and increase the takeover efficiency and user satisfaction. Trust is an important dimension to consider in HMI design, and the interaction design of future self-driving cars should focus on this.
Key words:  automotive HMI design  Level 3 autonomous driving  trust  takeover system

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