| 摘要: |
| 目的 利用切氏软系统方法论研究产品的情感化设计，为未来的用户体验提供有益参考。方法 首先对切氏软系统方法论进行分析研究，总结切氏软系统方法论的应用思路，继而依照此应用思路，逐层剖析产品设计中的“情感化”软问题，从而利用切氏软系统方法论为产品情感化设计搭建合理的概念模型，并比较基于此概念模型的产品实例与现状。结果 验证了此概念模型的合理性与普适性，以及印证了产品情感化设计的重要性与必要性。结论 一方面，切氏软系统方法论是以人类活动系统为核心展开的系统理论；另一方面，情感化设计也正是在以用户为中心基础上衍生出的概念，基于这一共通点，利用切氏软系统方法论构建的概念模型对产品进行情感化设计具有合乎逻辑的实际意义。 |
| 关键词: 软系统方法论 情感化设计 用户体验 概念模型 比较 人类活动系统 |
| DOI：10.19554/j.cnki.1001-3563.2018.22.048 |
| 分类号:TB472 |
| 基金项目: |
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| Emotional Design of Products Based on Crypt's Soft System Methodology |
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WANG Hua-bin, ZENG Xue-yan
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South China University of Technology, Guangzhou 510000, China
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| Abstract: |
| The work aims to study the emotional design of product with the Crypt's soft system methodology to provide useful reference for the future user experience. Firstly, the Crypt's soft system methodology was analyzed and studied, and the application ideas of Crypt's soft system methodology were summarized. Then, according to the application ideas, the "emotional" soft problems in product design were analyzed layer by layer. Therefore, the Crypt's soft system methodology was used to construct a reasonable conceptual model for product emotional design, and the product examples and current status were compared based on this conceptual model. The rationality and universality of this conceptual model were verified and the importance and necessity of emotional design of products were confirmed. On one hand, the Crypt's soft system methodology is the system theory to start with the human activity system as the core; on the other hand, the emotional design is also a concept derived with the users as the center. Based on the common point, the conceptual model constructed with the Crypt's soft system methodology has a logical and practical significance for the emotional design of the product. |
| Key words: crypt's soft system methodology emotional design user experience conceptual model comparison human activity system |
